- Your first-time fixes on heavy equipment can be reduced by up to 75% through collaboration.
- Let a single remote expert assist multiple machines and facilities at once, without costly travel.
- Every worker deserves the power of remote collaboration. By freeing a worker’s hands, you can give them access to knowledge at the speed of light.
- Initiate a Teams call: The expert or the first line worker can initiate a call in situ from anywhere in the world to resolve a complex procedure. Initiate the call with simple voice commands and dictation in 12 languages.
- See what I see: The front line worker can share their point of view instantly with the back office subject matter expert, like when using their hands to point to issues on a piece of heavy equipment, with full zoom features and high resolution smart camera.
- Capture and share: The expert can pull up any Microsoft Office 365 document, PowerPoint, or Word file and instantly send it to the worker’s micro-display. The display appears to the worker as though they are viewing a 7” Android tablet.
- Resolve in realtime: The back office expert can annote a photo that was sent by the worker on a mobile device, then send it back to them seamlessly. The worker can then immediately resolve the issue without requiring costly travel of an expert. This allows the expert to work on many issues at once across multiple facilities.
- Voice: Communicate in loud environments with HMT-1 noise cancellation via four digital microphones and advanced algorithms. Accurate voice recognition even in 95 dBA of typical industrial noise.
- Video: Capture photos and videos hands-free with simple voice commands. Say what you see (“take photo”, “photo preview,” “zoom level.”)
- Audio: Integrated speakers and 3.5mm audio jack for use with hearing protection.
- Files: View documents, photos and video files locally stored or stored on an installed MicroSD card using the My Files app.
Field services: Bring your field services team to new levels of efficiency.
After market sales: Bundle with an HMT-1 on Teams to easily offer 24/7 support and increase customer satisfaction.
Operations: Gain control of runaway spend from downtime due to hard to reach areas.
All industries: Solutions for telemedicine, 5G deployment, wind turbines, or HVAC repair.